Risk perspectives - Think twice before a spring clean

The archiving of documentation is perhaps one of the most undervalued tasks of running a successful insurance firm. While it can be thankless and arduous, the benefits of conducting it correctly far outweigh the pitfalls of not doing so in the event of a professional indemnity (PI) claim.

The insurance industry is known for the amount of paperwork it generates and the grandfather of all insurers, Lloyd's, still relies heavily on paper processes, even though it is trying to struggle free of it