Axa bullish over broker compliance objectives

Axa said it was confident that the majority of its brokers with delegated claims handling authority would be fully Financial Services Authority (FSA) compliant by the end of the year, after completing a thorough review.

The insurer has conducted audit visits on all 60 of its broker partners in this area of the business. It aims to meet FSA rules which contain specific requirements for the conduct of insurance claims handling (Chapter 7 of Insurance: Conduct of Business or ICOB). These rules