Risk perspectives Getting into good business habits

The file audit is an excellent example of where good business practice and regulatory requirements can be combined to a positive effect. The Financial Services Authority (FSA) has the power to inspect client files at any time, however, any well run broking business should be able to demonstrate that it has the facts about its clients' insurances documented on file.

Without accurate client records, it is impossible for a firm to provide a high level of service and in the event of a dispute the

To continue reading...

You need to sign in to use this feature. If you don’t have an Insurance Age account, please register now.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an indvidual account here: