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Broker

Crawford responds to Chile earthquake

Crawford & Company has mobilised its in-country, regional and global technical services (GTS) adjusters to handle the losses resulting from the Chile earthquake.

Referral fees: An honest buck?

With the Jackson proposals threatening to ban referral fees paid by solicitors, Martin Friel ponders whether brokers would feel completely comfortable if they were asked to disclose such information

Reportage: Exemplary service

If you want a job done properly, do it yourself. Martin Friel explores how, by securing delegated authority, some brokers have taken this motto on and are proving very good at handling claims themselves

At your service?

This month's discussion, sponsored by Ecclesiastical, focuses on why composite insurers' service levels is an area of weakness and what steps can be taken by the industry to improve claims handing?

SMEs prefer to deal direct for risk management

Over a third of UK small to medium-sized enterprises (SMEs) would rather buy their insurance direct and less than a quarter would go to a broker for advice on risk management, according to QBE research

'Obscene' levies squeeze broker finances

Brokers could be forced out of business as a result of huge financial demands in the shape of a £70m levy made by Financial Services Compensation Scheme (FSCS) and a significant increase in minimum Financial Services Authority (FSA) fees

Merger talk unfounded

Market rumours that SSP had opened talks with Broker Direct with a view to a possible takeover have been denied by both firms

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