Spate of obscure queries

Overheard has recently discovered that the Financial Ombudsman Service has had to deal with a ...

Overheard has recently discovered that the Financial Ombudsman Service has had to deal with a spate of obscure queries. Is a pet a family member? Is death by auto-erotic asphyxiation a suicide or an accidental death? And how can you ascertain whether a lap dancer at a strip club has performed to expected standards? Overheard was reassured the FOS deals with complaints with the utmost discretion, deciding what is fair and reasonable in particular circumstances.

Overheard would like to

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ABI records 3% home premiums rise in Q1

Average home insurance premiums for buildings and contents cover rose by 3% to £375 in the first quarter of this year, pushing the year-on-year rise up to 19%, according to the Association of British Insurers.