Management
New training consultancy service launched
Searchlight Insurance Training has launched a new Training Needs Analysis (TNA) service.
UK workers facing tough compromises
Recent research has shown that 26% of financial services workers have had their pay cut since the recession began, while 12% have experienced a reduction in hours and 33% have lost benefits.
Redundancy alternatives - UK brokers strive to avoid redundancies
The global recession continues to bite businesses and employment levels hard. Katherine Brandon considers the alternatives to redundancies
Disciplinary procedures - Handling tribunals equitably
I found recently that a friend's business was taken to tribunal for unfair dismissal by a former colleague. With this in mind, I want to ensure that my disciplinary process is up to date, clear and fair so that I can avoid litigation myself, especially…
Events - Adding value in a troubled market
The recession has hit the events market hard but there is not much cause for concern for specialist event insurance brokers, writes Katherine Brandon
Appointment at Plum Underwriting
Plum Underwriting has hired David Hole as claims manager. Hole has 25 years' industry experience and...
Mid-market service - Mid-corporates need service overhaul
Research has found a strong consensus that the insurance sector is not providing good enough customer service to its mid-corporate customers, writes Andrew Tjaardstra
CSR - Doing the right thing
Being more focused on corporate social responsibility could save you money and keep staff morale high, argues Katherine Brandon
Corporate manslaughter - Counting the cost of corporate manslaughter
The first prosecution under The Corporate Manslaughter Act (2007) serves as a timely reminder for brokers to review the extent of their clients' cover, regardless of the company's size
Editor's comment - Don't forget to shout about it
Cross-selling, upselling, products per client, marketing ... all are words we hear when businesses t...
Workplace stress - Work pressures taking toll on staff
With employees under rising levels of stress, Katherine Brandon says that companies face increasing litigation claims if they don't take action
Accentuating the positive
Recessionary advice
Cardinus launches dedicated e-commerce website
THB Group's risk management subsidiary, Cardinus, has launched a dedicated e-commerce website focuse...
Axa's Motor Trade product redesigned
Axa's Motor Trade product has been redesigned with additional benefits to help brokers reach a large...
Membership Skills Survey
Two thirds of people in insurance and financial services believe the sector should remain committed ...
Who says we're unprofessional?
I see the Chartered Insurance Institute (CII) has set up a 'task force' on 'professionalism' to deve...
The CII sets up task force
The Chartered Insurance Institute has set up a task force of senior general insurance practitioners ...
Tidd makes comeback with non-executive role at TLSS
Steve Tidd, former chief executive of GHL Europe, has resurfaced following a year out of the industr...
Allianz launches in-house training academy
Allianz Insurance said it would continue to expand its staff development opportunities with the laun...
Darling to spearhead Coversure's growth plans
Coversure has extended its management team with the appointment of Bob Darling who will be responsib...
Scheme for photonics companies released
A scheme for photonics companies has been released by Heath Lambert's commercial affinity and small ...
Miles Smith appoints Samways to strengthen its retail division
Kerry London's sales and marketing director has left the company to join commercial insurance broker...
A monthly look at who is moving where
Following the opening of its Birmingham office, Heath Lambert has recruited Mark Williams to run its...