Insurer
Sweeney to leave Covéa-owned Sterling
Change follows proposal to fully integrate the Sterling and Covéa businesses to create a bigger organisation.
UKGI rebrands commercial division
Commercial arm relaunched as One Commercial in order to underline focus on regional independent brokers.
LV takes fleet online for first time
Product can cover fleets of two to 200 vehicles.
FCA claims review a “wake-up call”
Industry admits more work is needed on claims following regulator’s findings
Save the broker
James Sharp wades into the conflict of interest debate and recalls an adventurous dining experience that reminded him of the increasingly endangered insurance broker
Communication is key
Winning customers’ trust and meeting their expectations goes much further than getting levels of commission right, explains Amanda Blanc
Double trouble on pricing
Tony Cornell hankers for the time when there was a single price for each risk
Market moves: Advantage insurers
If Market moves were a tennis match, then May’s edition definitely went to brokers but the insurers have bounced back to claim this month’s set. As the market focus box below makes clear, RSA has been notably busy but many providers have got in on the…
Sterling extends reach beyond HNW
Executive Living launch aimed at customers who are underinsured or not eligible for higher cover.
Aviva hires Fice and Winslade
Insurer says new additions will enhance its corporate and specialty risk team.
QBE targets SME market with trade credit
Trade credit threshold reduced to £15,000 as insurer looks to grow in mid-market and attract more SME business.
Profits plummet for unrated Gable
Gable reports a loss before tax of £5.4m following setting aside additional reserves.
Allianz launches mid-market professional service policy
Insurer says product is aimed at accountants, management consultants and architects.
AmTrust buys Composite
Firm was previously capacity provider for the legal expenses specialists.
FCA considers further strengthening of PPI complaints rules
Regulator issues statement to follow up Supreme Court ruling in Plevin v Paragon Personal Finance.
Deloitte: Overall UK motor premiums fall by £400m in 2014
Firm says premiums have been steadily declining since 2011 and stood at £13bn last year.
Ex-City insurance employee guilty of fraud
Jay Martin Solder given suspended sentence and ordered to repay £37,000.
Taking the plunge
Mark Ward, head of insurance Industry practice at Artesian Solutions, urges the insurance sector to take the digital lead.
ABI defends insurers on SME claims
Association responds to FCA review and says insurers “committed to delivering best possible claims service”.
Xbroker targets £45m GWP as it opens London office
South Wales based MGA hopes to attract new capacity with city office.
FCA review hits out at poor insurance claims service for SMEs
Regulator warns industry that customers need to be put at the heart of the claims service.
LV launches new online tool for brokers
Virtual assistant will enable brokers to ask questions or chat with an LV employee.
S&P assigns Ageas an A- rating
Ratings agency says outlook is positive for insurer.
Ian Simons to leave RSA
Social media head on way out but insurer says it remains committed to digital channels.