Internet used to purchase insurance cover

New research from Swinton has revealed that as more UK car insurance companies use foreign call centres, an increasing number of motorists are using the internet to purchase their cover. A staggering 681,000 motorists claimed that poor customer service from foreign call centres is a key reason for them using the internet to purchase their car insurance. In addition, up to half a million car owners buy their insurance online because they are dissatisfied with the customer service provided by

To continue reading...

You need to sign in to use this feature. If you don’t have an Insurance Age account, please register now.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an indvidual account here: