Internet used to purchase insurance cover
New research from Swinton has revealed that as more UK car insurance companies use foreign call centres, an increasing number of motorists are using the internet to purchase their cover. A staggering 681,000 motorists claimed that poor customer service from foreign call centres is a key reason for them using the internet to purchase their car insurance. In addition, up to half a million car owners buy their insurance online because they are dissatisfied with the customer service provided by
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact [email protected].
You are currently unable to print this content. Please contact [email protected] to find out more.
You are currently unable to copy this content. Please contact [email protected] to find out more.
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. Printing this content is for the sole use of the Authorised User (named subscriber), as outlined in our terms and conditions - https://www.infopro-insight.com/terms-conditions/insight-subscriptions/
If you would like to purchase additional rights please email [email protected]
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. Copying this content is for the sole use of the Authorised User (named subscriber), as outlined in our terms and conditions - https://www.infopro-insight.com/terms-conditions/insight-subscriptions/
If you would like to purchase additional rights please email [email protected]
More on Personal
Videos/Podcasts
Insurance Covid-Cast: How has staff productivity been impacted by remote working?
For the 35th episode of Post and Insurance Age’s video series we gathered together a panel of senior insurance managers to discuss how productive staff have been since Covid-19 lockdown, and whether it has changed as restrictions have eased?
Subscribe to our daily newsletter for all the latest news
Most read
- Insurers urged to pay claims quickly following BI ruling
- BI test case: Brokers buried under avalanche as clients clamour to claim
- Aviva confirms office closures amid restructure
- Blog: The broker fallout from the Supreme Court BI ruling
- Biba reveals measures to help brokers in light of Supreme Court judgment
- Supreme Court rejects insurers' appeals in BI test case judgment
- Blog: Why the BI ruling offers brokers the perfect opportunity to show their mettle