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Technology and data have raised the bar for advice in HNW space, claims Hiscox’s Perkin

Matthew Perkin at High Net Worth Forum 2026

The influx of technology, digitalisation and more data does not remove the need for advice in the high net worth market, it raises the bar for it.

Not least at a time where a new generation of private client customers have access to information through search engines, social media, comparison tools or AI assistants like ChatGPT.

That was the view of Matthew Perkin, high net worth trading director at Hiscox, kicking off the High Net Worth Forum in London yesterday.

During his key note address The changing HNW journey: Technology, risk and the new private client he told the room of specialist brokers that in the last year customer expectations

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