Q&A: Close Brothers Premium Finance leaders Wallace and Hayes
Close Brothers Premium Finance commercial director, Colin Wallace, and sales director Elliott Hayes, stress the firm’s ‘pro-broker’ message as they tackle the changes over the past 18 months, shrinking after the partial exit from personal lines and the developments they believe will deliver growth for all parties as the business focuses on commercial with the run-off almost complete.
CBPF confirmed the pivot last summer, calculating this would hit around £330m of its loan book.
Q: What was the message to brokers when you announced your partial exit plans on 9 July 2025? Colin Wallace, commercial director, Close Brothers Premium Finance.Colin Wallace: I made the majority of those phone calls. Without exception, they understood why we were doing it, and it was very much about: simplify, optimise, and grow.
Personal lines was a challenging
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