Broker Forum - Fair treatment and four wheels

Insurance Age staff
01 Apr 2009

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Jessica Pothering reports on this month's Forum: the TCF debate and an interesting question on insuring a converted mobile hairdressing van.

On the Broker Forum this month, much of the back and forth discussion focused on Treating Customers Fairly (TCF) and the Financial Services Authority (FSA). Though, instead of the usual jabs at the regulator, the tone of the threads seemed more curious and questioning than critical.

With the FSA's director in charge of TCF having recently resigned, one broker

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