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Broker Forum - Fair treatment and four wheels

Jessica Pothering reports on this month's Forum: the TCF debate and an interesting question on insur...

Jessica Pothering reports on this month's Forum: the TCF debate and an interesting question on insuring a converted mobile hairdressing van.

On the Broker Forum this month, much of the back and forth discussion focused on Treating Customers Fairly (TCF) and the Financial Services Authority (FSA). Though, instead of the usual jabs at the regulator, the tone of the threads seemed more curious and questioning than critical.

With the FSA's director in charge of TCF having recently resigned, one broker

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Why The Mills Review is the AI starting pistol for brokers

Most coverage of The Mills Review, published on 6 July, has focused on what it does not do. There is no new AI rulebook, no new obligations and nothing specific to implement. But that somewhat misses the point, writes Robin Knowles, compliance consultant at UKGI.

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