RBS firm in dispute with garage over payment delay

A repair garage has slammed UK Assistance, a trading division of the Royal Bank of Scotland (RBS), for its poor service standards over a two-year period.

Andrea Green, a partner at small repair garage SG Auto-Body Repairs, said that in almost every case involving UK Assistance, the garage struggled to get paid once it had submitted a repair invoice. She claims that her firm had to send numerous invoices and make several telephone calls over unpaid bills, yet still had to wait months before be

To continue reading...

You need to sign in to use this feature. If you don’t have an Insurance Age account, please register now.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an indvidual account here: