Building up from solid foundations

Charles Crawford has only been in the role of managing director of broker-focused insurer NIG for 11 months, but what a busy period this has been. He has spent the majority of his time meeting members of staff, visiting NIG's local branches and attending events like the British Insurance Brokers' Association (Biba) conference in order to gain maximum visibility among staff and brokers.

Mr Crawford explains, "I always try to be accessible to people and the main vibe that I have received from