E-commerce: Internet rules UK personal lines distribution market

www

Global management consultants Accenture found that the UK led the rest of Europe in the extent and pace of online insurance with 81% of online motor insurance customers planning to shop around at renewal and only 17% planning to renew with their current provider.

Steve Lathrope, of the insurance industry practice at Accenture, said the impact of these trends had been exacerbated by the "phenomenal" rise of the aggregator channel.

"Providers will need to develop distinctive capabilities to

To continue reading...

You need to sign in to use this feature. If you don’t have an Insurance Age account, please register now.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an indvidual account here: