E-Trading
Zurich Financial Services goes live.
The general insurance arm of Zurich Financial Services has gone live with a new advertising campaign...
Ward Evans employs headhunter to seek staff.
Broker Ward Evans has taken the unusual step of employing its own headhunter to help it meet its tar...
Hill House Hammond has novel idea.
Hill House Hammond has hit upon a novel medium for advertising its services. The Norwich Union-owned...
Ansvar broadens community group cover.
Youth groups, mother and toddler groups, playschools, nurseries and after-school clubs have been add...
NCM set to launch online credit service.
The credit insurer NCM plans to launch an electronic online service for customers in the summer. It ...
E-Commerce watch.
Bennett Mant Insurance Services in Bournemouth believes it may be on the way to setting a record in ...
The full picture.
The market is divided as to whether it is in the client's best interests to buy D&O insurance separately or as part of a package of professional liability covers. Simon Threadgold says Hiscox opts for the latter but what about the rest of the sector
RapidInsure PI cover goes live.
New start-up online insurer RapidInsure has gone live with a professional indemnity policy for techn...
Ward Evans appoints Loss Recovery Group.
Expanding broking group Ward Evans has appointed the Loss Recovery Group to provide claims handling ...
Take up ARMS against risk.
Ex-risk manager and broker Brian Tuffrey FCII has set up a risk management consultancy - Aylsham Ris...
Small change?
E-business, new market players and outsourcing initiatives look set to transform the face of the premium finance sector for good. But some things never change and maintaining broker loyalty remains at the core of a provider's success.
The human touch.
Despite the high profile of the Internet, insurers are reporting a surprising reluctance from their customers to using the Net in their claims communications. Steve Banner says the importance of human interaction at the claims stage must not be
Avoid the virus trap.
Q I am a small broker who has just gone on the Internet and started using e-mail. What can I do to stop getting hit by a virus?
Health check for brokers.
Allianz Cornhill has begun offering its preferred brokers a free business health check that it said ...
IIB signs up brokers for new Internet venture Insureright.
The Institute of Insurance Brokers claims to have signed up 5% of the personal lines broker market f...
Peter Routledge is banned from Lloyd's.
Former Octavian and Shead Motor Policies underwriter Peter Routledge has been found guilty of three ...
CSC integrates Key Choice.
CSC has integrated Key Choice into its insurer services division, following the resignation of the m...
Set out your stall.
High lapse ratios and the dominance of agents make travel insurance a tricky sector, but if brokers market their products strategically, the rewards are worth the extra effort, says Carole Walton.
WAP technology allows customers to access the Web via their mobile
Following on from last month's look at ADSL technology, I shall now share my thoughts on WAP - Wirel...
Shake-up shakedown.[QQ]
A landmark ruling on a recent credit hire case has caused a shake-up of the motor legal expenses market that could mean closure for some providers. David Fanning looks at how brokers are reacting to the changes.
A star in cyberspace.
Leslie Smith, chairman and MD of Medibroker, talks to Tim Collison about the run-away success that his company has experienced as the first of a new generation of cyberbrokers.
Comparing notes with TRD.
The Research Department is targeting brokers with a PC-based software package which will enable them...
HSBC launches insurance website for small businesses
HSBC Select (UK) is targeting the UK's 3.7 million small businesses with the launch of a new Interne...
An elf in the garden
Elf at home, the independent gas supplier to the new homes market, has launched the Household insuran...