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Clear communications
PB asks Graham How, ex-managing director at advertising and marketing specialist Brooker and How about his relationship with broker Manor Insurance.
Ecological concerns
Further national and European environmental legislation can only increase brokers' duty of care, writes Edward Murray.
A grand welcome?
Rachel Gordon considers the moves afoot to make Lloyd's more accessible to the wider broking community.
Young, gifted and broking
Young, talented brokers and senior management figures offer Emmanuel Kenning an insight into how the broking industry can attract the best staff now and in the future.
A tale of two brokers
Andrew Tjaardstra meets the founder of Footman James and finds out that age is no barrier to him doing it all again. Twice.
THB merges risk operations
The company's four risk management businesses have merged together under a new brand
Perkins Slade disposes of office
Sutton Winson purchases Petersfield office of Birmingham broker
Aon loses Ryanair account
The airline has decided to move from Aon to Marsh
Oval reports loss
Oval chairman, Oliver Stocken, said that the past 12 months "have probably been the most difficult any of us have encountered in our careers".
IIB welcomes FSCS review
Barbara Bradshaw, chief executive of the Institute of Insurance Brokers, said she is "delighted"
FSCS review confirmed
The move has been welcomed by the British Insurance Brokers' Association
THB boosts board
THB Group has added a new executive director to its main board
Market Moves
A monthly look at who is moving where
Insurers fail to satisfy online sales demand
New research has revealed that more insurance transactions are being conducted online
More Than comes bottom in website response time league
Gomez has produced an independent benchmark report on website response times
New business opportunities lost due to web lead ambiguity
New research has revealed that most insurance providers fail to follow up website leads
Soundbytes
Simon Hughes, sales and marketing director, Open GI, speaks about Open Trader
Product of the Month
Single premium multi-range marine policy
Product of the Month
Fixed-for-life premium healthcare deposit
A laughing matter?
Providing peace of mind and protecting people when they are at their most vulnerable, insurance is nothing to be scoffed at. Ian Gosden asks if current advertising trends are making a mockery out of the industry
Actions speak louder...
John Christian and Veronica McMahon explore how an insurance agent's actions within the sales process can affect their eligibility for VAT exemption
Keep it zipped
The current subject on broker lips is PMI claims transparency, yet this was banned from discussion at a recent AMII meeting. In the absence of proper debate, Liz McMahon brings viewpoints together on the page
The fraud squad
'Crash for cash' is just one of the methods fraudsters are employing to wangle motor payouts. Sue Jones explains how, by teaming up with police forces and crime agencies, the IFB hopes to tackle this trend