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Broker

Birmingham calling

In the final roundtable before this month's Management Event, PB visited Birmingham to gauge opinion on the pressing issues facing brokers in the city.

Motorbike
Life in the fast lane

Andrew Tjaardstra visited 2009 award winning broker MCE Insurance to meet father and son management team Michael and Julian Edwards, whose business is on the up and has developed an innovative marketing campaign.

A healthy outlook

PMI Health Group may have suffered from awkward growing pains but Emmanuel Kenning discovers that strict financial control and unerring focus on customer service have created a health insurance broker full of vitality.

Keeping IT up to date

Why is the regulator interested in my firm's information technology capability? We have a broking program from one of the leading companies, surely that is enough to keep them satisfied?

Become a trusted guide

Many of my clients are looking to reduce costs during these challenging economic times and one of the first places they look is at their insurance spend. This has led some of them to shop around and I am finding it harder to retain them. What can I do to…

Ringing in the changes

Emmanuel Kenning looks at a report which says engagement approaches could improve competitiveness.

Fraudulent claims at record high

Research by Ordnance Survey reveals that insurance fraud is continuing to rise above the record levels seen in 2008, writes Emmanuel Kenning.

Phil Bird
Credit where it is due?

Few issues in the motor market stir as much controversy as credit hire and the companies that promote and supply it, argues Philip Bird, director of claims at Groupama Insurances.

Simon Bolam MBE and Valerie McIntee
Well-established principals

We are often told that the small and medium-size, family-run insurance broker is dead but, according to Simon Bolam and daughter Valerie McIntee of Edinburgh-based EH Ranson & Co, that is far from the case, writes Edward Murray.

Powerful argument

With a new 'cap and trade' carbon emissions scheme due to take effect next year, now is the time to look at your electricity consumption, writes Virginia Clegg.

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