Insurtech
Are your manufacturing clients dealing with unplanned downtime?
Aviva’s latest research has shown that unplanned downtime has become a routine challenge for the UK’s small and mid-sized manufacturers. This content highlights the factors impacting manufacturing downtime and why resilience starts with understanding key dependencies as well as mitigating risks.
The bordereau is what the carrier sees
A broker’s view of a client relationship is built on trust and claims handled well. A capacity provider’s view of the same relationship is built from a monthly bordereau. This content highlights how cargo brokers can streamline data to meet carrier…
Your system is being retired: What to ask before you migrate an open cover
In June 2025, Applied Systems announced it was withdrawing Applied Epic from the UK broker management system market. This content highlights what the multi-year transition means for cargo brokers, and how to preserve vital links between covers and…
The check that happens too late: Sanctions screening in a cargo book
When it comes to cargo books, most brokers screen but far fewer screen at a point where the result can still change the outcome. This article outlines the challenges associated with current sanctions screening and how cargo brokers can improve existing…
One broker, four systems: What consolidation leaves in the back office
Acquisitions in UK broking are usually justified on the front end, but the back end rarely features in the rationale, and it is where the cost turns up. This content highlights the challenges associated with convergence and the questions worth asking…
After Blueprint Two: what a cargo coverholder should stop waiting for
In March 2026, Lloyd’s set out a new strategy and confirmed it was transitioning away from Blueprint Two. This content highlights the implications for cargo coverholders, and how tigerlab’s platform connects delegated authority and brokerage operations.
One cover, a thousand shipments: where broker management systems stop
Ask a cargo broker what their busiest day looks like and you will not hear about placing risk - you will hear about declarations. This blog explains why general agency systems struggle with declaration volume and sets out five questions to put to any…
Video: Broker Expo 2026
Ahead of Broker Expo 2026 on Thursday 8 October, what can brokers look forward to at this year's conference? This video highlights: which insurers and MGAs are exhibiting; headline speakers; dedicated content zones; opportunities to get business done in…
Case study: How automation transformed insurance payment matching and allocation
A leading Irish insurance broker and financial services provider, serving public sector policyholders, faced operational strain from a manual payment allocation process. This case study explores how the organisation leveraged AutoRek’s platform to…
Anyone can fake a claim now: Can your claims ledger tell?
Generative AI has not created insurance fraud. What has changed is how easy it has become to produce convincing evidence. This blog highlights how AI has made fraud cheaper and easier and how a connected claims ledger makes it easier for insurers to…
The AI boomerang: Why 2026 is the year broker work outran the broker
Clients now use AI to generate work at a volume brokers cannot match by hand, so demand on brokers is climbing. This blog sheds light on the emergence of AI boomerang, the impact on broker workflows and how successful brokers can stay ahead by pairing…
Agentic AI: The underwriter’s new co-pilot
The real bottleneck in commercial underwriting is not pricing the risk. It is the paperwork beforehand: sorting submissions, extracting data and chasing missing documents. This blog sheds light on the potential for agentic AI to assist underwriters in…
Three things brokers should reconsider about their technology buying decisions
The insurance industry runs on relationships and is largely why the sector works as well as it does. But that same instinct, when applied to technology buying, can quietly lead brokers into decisions that cost far more than they should. This blog…
Building insurance software that endures
Tobias Bergmann, founder and CEO of tigerlab has spent more than 18 years building core insurance platforms for brokers, MGAs and insurers. This blog reflects upon what time has taught Bergmann about the technology that holds up over the long term and…
The 2026 UK MGA excellence guide
The UK Managing General Agent (MGA) sector has entered a period of unprecedented operational friction. This guide dissects the five strategic technology and workflow pillars required to build a resilient, high-velocity MGA distribution engine capable of…
At ITC Barcelona, the biggest AI question was about brokers
Technology has changed almost every role in insurance but not equally. At ITC Barcelona, Holm Schimanski, tigerlab’s partner and chief AI officer, shared lessons from a live, multi-country broker management system rollout. This blog highlights the key…
The architecture of scale: Why AI pilots fail in insurance
95% of enterprise generative AI pilots deliver no measurable P&L impact. The tools are not the problem - the foundation underneath them is. This blog highlights how brokers and MGAs can get AI ready by fundamentally changing how they handle data.
The integration problem: How disconnected broker systems are killing productivity
Insurance brokers didn't enter the industry to spend their days copy-pasting between portals. This blog highlights why many brokers are drowning in manual work and how existing technologies can be leveraged to integrate live system client data in one…
MGA Flock to launch more products as Admiral deal finalised
Admiral Group has completed its acquisition of digital commercial fleet managing general agent Flock, following regulatory approval.
AutoRek Product Guide: Insurance Broker Accounting (IBA)
Insurance brokers face unique challenges in the reconciliation and management of Insurance Broker Accounting (IBA) transactions. This product guide highlights the benefits of automation and how AutoRek’s IBA solutions can help brokers across four key…
Time: To - Spotlight our digital trading team
Digital trading plays a key role in enabling brokers to quote and bind policies for commercial clients quickly, confidently and with clarity. This video introduces the specialists that support Aviva’s eTrading platforms and help brokers trade simply,…