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Ian Ritchie.

How do you cope with a consolidating market and sudden rate increases? It's simple, remember you are running a business.

Do you remember the time, not so many years ago, when it used to be
said that people feared change?


Almost unnoticed, continuous change has become part of both business and
personal life for us all. Even Tottenham Hotspur have changed within a
very short time from a lacklustre outfit to a cup winning side!


Over the last year or so merger or takeover has erased among others, names
like Hibernian, L&E, GA, CU, Eagle Star and AGF from the map, as well as a
similar pattern in the broker community. This

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Q&A: Grove & Dean’s Michael Lawrence

Michael Lawrence, distribution and underwriting director at personal lines specialist Grove & Dean, spent 34 years at LV general insurance in its various guises before jumping the fence in 2024.

End of Year Review 2025: Axa Retail’s Matt Field

Matt Field, intermediary director at Axa Retail, hails the insurer’s domestic violence proposition; keeps a keen eye on its NPS; and predicts new entrants to shake up the retail personal lines market, with a particular focus on data and technology.

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