Uncaring' telephone systems send snubs down the line.
I refer to I D Bevan-Mogg's letter in your October issue (p17). Today I actually got through to th...
I refer to I D Bevan-Mogg's letter in your October issue (p17).Today I actually got through to the Norwich Union after persevering for
over 15 minutes listening to a lady telling me to hang on as they wanted
to hear from me.
They must have improved BT's profits tremendously over the past 12
months.
Why can't they do as the CGU and tell you they are busy and try again
later at no cost to you?
Some companies play 'music' - and I use the term very loosely - that is
terrible to say the least, and you
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@insuranceage.co.uk.
You are currently unable to print this content. Please contact info@insuranceage.co.uk to find out more.
You are currently unable to copy this content. Please contact info@insuranceage.co.uk to find out more.
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. Printing this content is for the sole use of the Authorised User (named subscriber), as outlined in our terms and conditions - https://www.infopro-insight.com/terms-conditions/insight-subscriptions/
If you would like to purchase additional rights please email info@insuranceage.co.uk
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. Copying this content is for the sole use of the Authorised User (named subscriber), as outlined in our terms and conditions - https://www.infopro-insight.com/terms-conditions/insight-subscriptions/
If you would like to purchase additional rights please email info@insuranceage.co.uk
More on Personal
First fall in car premiums for over two years
Comprehensive car insurance premiums fell by 5% in the first three months of 2024 after nine consecutive quarters of rises, according to the latest research from Confused/WTW.
FCA’s Brewis warns MPs premium finance action could have ‘waterbed effect’ for consumers
The Financial Conduct Authority’s insurance director Matt Brewis has raised the concern that taking action on premium finance would have little or no impact on the price of motor cover.
Broking profits fall at Saga
Underlying profit before tax in Saga’s insurance broking arm fell to £39.8m for the year ended 31 January 2024, compared with £71.5m in the previous period.
RSA posts 2023 loss as underwriting result improves
RSA has reported a loss after tax of £89m driven in part by integration costs as the underwriting performance improved year on year.
Bspoke sets marker with £5.17m turnover in inaugural accounts
Bspoke Insurance Group has forecast returning to profit after achieving £5.17m of turnover but post-tax losses in its first five months of trading since being formed out of UK General and Precision Partnership.
Covéa cuts losses but underwriting deficit grows
Covéa Insurance has posted an £87.3m loss after tax for last year with underwriting losses across commercial, personal and speciality lines.
Winslow reunited with Aviva CFO Poole at DLG
Direct Line Group has appointed Jane Poole as group chief financial officer of the company, subject to regulatory approval.
FSCS details £23m MCE Insurance Company recovery from £90m hit
The Financial Services Compensation Scheme has secured £23m from the estate of Gibraltar-based Green Realisations 123, formerly known as MCE Insurance Company, after paying out approximately £90m in compensation to the firm’s customers.
Most read
- In Depth: Managing cyber risk in an ever-changing security landscape
- Covéa cuts losses but underwriting deficit grows
- In Depth: Cyber risk and AI – friend or foe?