Personal touch.

Providing a personal service is key to the success of RE Hutt, a company which has retained clients for three generations. Chris Hutt tells Diane Smyth why the company intends to stay local.

Commercial broker RE Hutt is a good example of what smaller
provincial brokers can do to stay afloat in difficult times. It has shed
two members of staff, dropped its Yellow Pages advertising, invested in
training and IT and joined two broker networks. It has also doubled its
premium income to £3.5m and chairman Chris Hutt is aiming for £4m by the
end of 2001.


Mr Hutt's father Ron Hutt opened the business in 1962, having bought a
branch of the broker in which he worked. He had been working in the
co

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The growing role for brokers in fighting insurance fraud

With reports of fraud escalating in terms of value or number, the role of brokers in combatting these crimes should not be underestimated. Edward Murray looks at the controls, validation tools and processes being implemented to support both detection and prevention.

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