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Travelling companions.

The recent MMC ruling on travel insurance has made little difference to the market and customers know it is still worth shopping around for cover, says Simon Threadgold.

Kosovo contributions.

Norwich Union and Edgar Hamilton Group have done their bit to help the Kososvo Refugee Crisis. Over ...

Improved financing.

In order to improve service to its brokers, Edgar Hamilton has amended its Premium Select financing ...

Friends in high places.

Lloyd Hanks is looking to exploit his array of market contacts in order to improve the fortunes of The General Network. He tells Tim Collison about his ambitious business plan.

Appointment at Axa Nordstern.

Mark Wood, group chief executive of Sun Life and Provincial Holdings, has joined the board of Axa No...

Steve Knight.

Many brokers are not optimistic about the future of broking, but aiming to improve efficiency will give them a fighting chance.

Ringing the changes.

Outsourcing claims handling to off-site call centres has many benefits for both insurers and brokers. But, Shona Cronin says that outsourcing means more than just claims management.

Crawford's new centres.

Crawford THG is to open three new service centres in Glasgow, Liverpool and Watford. Designed to pro...

New ABI leaders.

Sandy Leitch, chief executive of Zurich Financial Services, is to serve a second year as chairman of...

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