Insurer
Travelers' European president to leave
Martin Hudson to be replaced by president of international, Kevin Smith
AIG UK appoints COO
Former Willis man takes up newly-created role
ABI: Insurers pay out £300m a day
Latest figures show that the insurance industry is weathering recession
Oval receives cash boost from RSA
It is believed that the insurer has provided Oval with funds of up to £9m
FSA "gets tough" on PPI mis-selling
Regulator announces new measures to ensure better treatment of consumers
Kiln protects against online fraud this Christmas
New product, SNAP, offers consumers protection
Insurance industry VAT liability set to increase
Consultant Moore Stephens has warned that under new rules companies could incur increased VAT liabilities and associated costs on certain services bought from outside the UK
New IT partner for Axa
Duck Creek joins TCS to provide new system
Aon well placed for document changes
New technology is helping Aon's brokers and underwriters check changes to documents
IIB expresses concern over Aviva campaign
Trade body criticises Aviva over using BIBA's broker search facility for tv campaign
CFC bolsters product suites with management liability cover
Firm says the move comes in response to current climate for SMEs
NIG targets SME growth
NIG has introduced a new rating structure in a bid to target key sectors and risks
Swiss Re sells run-off group
Tawa has announced it is to buy the Pro group of companies from Swiss Re
Axa UK appoints new marketing chief
Cheryl Toner takes over from departing Olivier Mariée
LAML to go into provisional liquidation
London Authorities Mutual is winding up its insurance-related affairs
Fortis rebrand underway
Fortis Group has finalised its strategic review
Ace appoints five corporate regional heads
In a restucture in the UK, Ace is trying to improve its customer segmentation strategy
MIB campaign launched
The Motor Insurers' Bureau has launched awareness campaign Stay Insured
Regal grows panel
Sterling Insurance Group has been added to Regal Insurance's panel
Lloyd's profits increase
Lloyd's said the result reflects continuing underwriting discipline and a relatively low level of catastrophic claims
Assured improvements
PB asks Richard Divall, director at refurbishment specialist Celltarga - a client of Glamorgan-based broker Moorhouse - about his firm's insurances, many of which are placed with Aviva.
The great housing puzzle
The personal household market is growing ever closer to the personal motor model with customers making greater use of aggregator websites. Emmanuel Kenning explores how brokers can differentiate themselves.
Back to business
Janice Deakin, corporate sales director at Aviva UK general insurance, is busy explaining to brokers Aviva's strategy as it seeks to push up rates and keep commissions under control, writes Andrew Tjaardstra.
Resolving poor insurer service
I am experiencing poor service from my insurer. How should I approach it to change this?