An EY survey has revealed that just 7% of consumers have "complete trust" in their insurer.
UK insurance customers were found to hold more trust in the banking sector, despite the severe reputational damage it has suffered over the last seven years, than in their insurance provider. The level of trust was also found to be lower than in any other European country, and over 50% below the global average, according to the latest EY Global Consumer Insurance Survey.
EY surveyed 23,595 insurance
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