Italy
Reportage - state of the market: A very British coup
Unlike our continental cousins, buying insurance online has become de rigeur for the UK public - but it is not all doom and gloom for personal lines brokers. Louise Meeson reports on the state of market.
Insurance Age interview: An even keel
For Phil Scarrett, managing the network operation at Willis is all about striking a balance between the need for growth and maintaining the community spirit. He tells Martin Friel how he keeps everyone happy.