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Calling for back-up.

As brokers look to get the edge in an increasingly competitive market, they need to concentrate on what they do best. David Fanning says astute firms are outsourcing functions like claims handing and are focusing more on new business.

BBN buys BFS business.

Financial Services and insurance broking group Berry Birch & Noble (BBN) has acquired the personal f...

A changing approach to risk.

Changes in the engineering sector have expanded the insurer's role to include risk management, although this has not increased the profitability of this market, says Tony Dowding.

Contractual challenge.

The proposed Contracts Bill will have repercussions throughout the insurance industry. Some sectors, such as construction, are set to benefit, say Charlotte Capstick and David Wilkinson.

Merger master.

Tony Lancaster, chief executive of Groupama in the UK, talks to Tim Collison about the integration of Lombard and GAN, the latest of a string of mergers he has managed.

Claims logjam fear.

The Woolf Reforms were intended to stream-line the legal system. Six months since their introduction, Shona Cronin, looks at their effect on the insurance industry.

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