Brokers fighting for fairer insurance payout, claims Biba

Biba chief executive Eric Galbraith

In the survey 90% of brokers said they believed that insurers were becoming stricter on paying claims, mainly because of the economic climate and fraud.

Nearly two thirds of brokers stated that they had had to fight harder to get claims paid and nearly three quarters of brokers had overturned a claim rejection by an insurer in the last year.

Prior research
The findings followed similar research in 2010 when of the broker respondents, 67% said that they had to get tough with insurers on behalf of

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