AA confirms 400 jobs will go in Wales call centre cull

unemployment-job-loss

The company said 406 net jobs will be lost in the move which is expected to create 183 new jobs in the Newcastle office in a bid to "achieve greater operational efficiency".

The AA attributed a rise in online purchasing on the cutbacks.

And in a statement the company said: "Changes in the way that people buy and renew insurance - particularly the sharp growth in online transactions, resulting in fewer purchases made by telephone through conventional call centres - has led the AA to consider the

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact [email protected].

You are currently unable to copy this content. Please contact [email protected] to find out more.

To continue reading...

You need to sign in to use this feature. If you don’t have an Insurance Age account, please register now.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an indvidual account here: