Brokers baulk at Norwich Union offshoring moves
Norwich Union (NU) has assured brokers they will not be affected by its plans to offshore a further ...
Norwich Union (NU) has assured brokers they will not be affected by its plans to offshore a further 950 jobs to India and Sri Lanka but refused to rule out offshoring more broker-facing roles.
Around 760 of the offshored roles will be based in India and will service the life and pensions and general insurance businesses in mainly back-office administration roles. The remaining 190 are expected to be predominantly finance support roles based in Sri Lanka.
An NU spokesman said that brokers would not
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