HHH staff boost service for MCE

Rival broker swoops to recruit staff from closed Hill House Hammond operation

MCE has aggressively recruited ex-Hill House Hammond (HHH) call centre staff to boost its customer service levels.

The Northampton-based broker snapped up 24 of the 150 HHH staff culled when the defunct broker closed its call centre last year.

The recruitment drive, which has boosted MCE's headcount to just under 100, includes senior appointments, including that of Simon Roberts to the newly created position of centre manager and two new team leaders.

According to Julian Edwards, head of business

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Broking profits fall at Saga

Underlying profit before tax in Saga’s insurance broking arm fell to £39.8m for the year ended 31 January 2024, compared with £71.5m in the previous period.

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