Customer Service Provider of the Year - Chambers & Newman (Manchester)

The judges felt that Chambers & Newman (Manchester) excelled itself in its high regard for communicating to customers in a simple yet comprehensive way.

The judges particularly liked the Stockport-based brokerage's individual approach, commenting: "They have an impressive retention rate and the business is certainly focused. It is getting the basics right by doing personal visits and appraisals, and is not fancy but closer to the clients."

In recognising the potential for a high net worth (HNW