Sexist flyer.

Overheard was alarmed last month to receive a flyer for a new online motor insurance facility for wo...

Consumer protection.

The introduction of the Consumer Protection Act has not resulted in a wave of claims. However, manufacturers must adopt a sensible approach to labelling and providing instruct-ions, say Brendan McCarthy and Rebecca Spillane.

Gladwell goes to Axa.

Axa has poached Lee Gladwell from NPI to head up its personal lines division. As director of persona...

Finding fault.

Following the recent Paddington rail disaster, corporate manslaughter is, once again, in the news. D&O cover will soon be invaluable if the calls for directorial accountability are successful, says Simon Threadgold.

Rates up, service down.

With brokers not shy to get concerns and grievances off their chest and insurers quick to respond, this year's BIBA West Midlands study day lived up to its reputation as a forum for stimulating debate. Tim Collison reports.

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