AX
AX is the leading provider of intelligent vehicle protection and management technologies and replacement vehicles in the event of an accident, delivered via its two operating divisions: AX Automotive and AX Innovation.
AX helps businesses and drivers manage and protect their vehicles and in the event of an accident, provides accident assistance services including recovery, repair and replacement vehicles.
Evolving the insurance claims supply chain
Insurers and brokers are re-evaluating their supply chain strategies in the face of ongoing resource scarcity, and outsourcing is becoming more prevalent in today’s claims management world.
The importance of a good net promoter score for insurance brokers
How can insurance brokers measure customer retention? One tried-and-tested metric is the Net Promoter Score (NPS).
Why motor insurance brokers should partner with an accident management company
An accident management company can offer an end-to-end, outsourced claims handling service to motor brokers, whose customers have been involved in an accident.
How brokers can outsource their motor claims process and still stay in control
Many brokers are choosing to outsource their motor claims process to free up valuable time.
New figures show stolen vehicle recovery rate down from 80% to 28%
As stolen vehicle recovery rates have plummeted, vehicle thefts in England and Wales are now costing insurers almost £1.5 billion per year.
Four ways brokers can improve motor claims processes
It's no secret that motor claims can be a major drain on a broker's resources. Between the time and money spent processing claims and the potential for customer dissatisfaction, it's essential to optimise your process.
What can brokers do to blossom in the ever-evolving EV insurance market?
The electric vehicle and hybrid market is set to grow exponentially in the next decade. At a recent roundtable event, an expert panel discussed the implications and opportunities for motor insurance brokers.
The case for outsourced FNOL: A guide for motor insurance brokers
The new FCA “price walking” regulations promise an end to the ‘race to the bottom’ and a shift towards improving customer service.
Is it time to review your claims handling process?
Covid-19, Brexit and the FCA’s price walking ban have given insurance brokers food for thought about how to manage challenges in a way that improves customer service.
Roundtable: How can brokers blossom in the ever-evolving EV market?
The electric vehicle and hybrid market is set to grow exponentially in the next decade as UK motorists are encouraged to transition from internal combustion engines. Our expert panel and sponsor AX learn more.
Top 5: Most read on Insurance Hound in April and May 2022
Whitepapers from Insurance Post, Ansvar, AX, LexisNexis and SAS were most popular during the period.
Webinar: The transition to electric vehicle insurance
Sign up to watch this webinar which explores what brokers can do to blossom in the ever-evolving EV insurance market.
Taking the temperature of the electric vehicle market
With the Financial Conduct Authority’s price walking ban coming into force and customers transitioning from internal combustion engines to electric and hybrid vehicles, the motor insurance industry is currently in a state of flux. Eleanore Robinson…