Broking success: Professional reputation
Chairman Robin Lucas explains how Lucas Fettes & Partners is growing due to referrals and its reputation, but warns that developments such as the advent of driverless cars could see the demise of unprepared smaller brokers
▶ How did you get started in insurance?
I started in 1975. My wife’s uncle ran Cooper Gay and he offered me a job. It was either that or join a Lloyd’s underwriting syndicate and broking won. I’ve been a broker ever since. I moved on to [Lloyd’s broker] PWS and they sent me to Australia to help manage a client of theirs.
▶ When and why was Lucas Fettes & Partners set up?
I came back to the UK in 1980 and it was either carry on with PWS or start my own business. You come back and find the world
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