Everyone's talking about fraud

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Fraud, fraud, fraud. Is it the most interesting aspect of insurance? It's definitely the most reported on. Look at the insurance section of most online news outlets, and there's a disproportionate (for those who know better) number of fraud stories.

The public evidently love to hear about it and, given that I recently attended a discussion on claims during which the conversation just could not be stopped from veering onto the subject, the industry itself can’t get enough of it.

Well that’s not entirely accurate. If anything, what came across in the conversation was that there has been more than enough fraud - the problem being, and the reason the topic is rarely far from the agenda, that fraudsters seem to be consistently one step ahead in

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