2020 professional vision published
A report from the Insurance Industry Working Group sets out a vision of financial education to restore public trust, writes Anthony Gould.
IN JULY, the government-sponsored Insurance Industry Working Group published its 70-page blueprint for the future of general insurance. The thrust of the report was the need to increase customer confidence and trust by improving financial education. Disappointingly but not unexpectedly, the report stopped short of an action plan.
The group behind the report was set up in November 2008 and is co-chaired by Chancellor of the Exchequer Alistair Darling and Andrew Moss, chief executive officer at
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