Role reversal

Insurance Age offered Gemma Taylor of broker Footman James and Ben Clarke, of software house Misys, the opportunity to swap jobs and discover just how tough each other's positions were

Gemma Taylor sells personal lines insurance for Footman James.

When I was offered the chance to spend a day at Misys, the company that supplies the system I've been using every day since I joined Footman James five years ago, I was extremely interested to put some faces to the people who worked there.

On first arrival, I expected to see rows of programmers working in silence but the reality couldn't have been more different.

I arrived at Misys to find a much larger organisation than I'd expected

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