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Risk perspectives - Dealing with claims efficiently

All brokers are familiar with dealing with claims for their clients - it is part and parcel of the d...

All brokers are familiar with dealing with claims for their clients - it is part and parcel of the daily routine of working in an insurance brokerage. This means that the vast majority of claims are managed for clients in a highly efficient and prompt manner - it also means that from time to time the risks inherent in managing a claim for a client to the broker can be overlooked.

Let's look at a hypothetical example; a client of many years' standing suffers a factory fire, machinery and premises

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Interview: Gallagher’s Karen Greenhalgh

Karen Greenhalgh, head of broking and placement for the commercial division at Gallagher in the UK, details her route into insurance, being one of the very first recruits when the US giant entered the retail market, and following her recent promotion her vision for her new role at the consolidating behemoth.

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