CII gazes into the future of commercial broking

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Standards body says value-added services are key to broking’s success

A wide ranging report by the Chartered Insurance Institute (CII) titled The future of commercial insurance broking has raised numerous key issues for brokers, from commoditisation of business to the danger of failing to become a trusted advisors for clients.

About the report

The CII’s Insurance Broking Faculty commissioned the report in November and spent the next four months working on it with Konsileo and PKF Littlejohn. Konsileo and PKF Littlejohn conducted original research with

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