A crisis of confidence

The financial services world has lost a great deal of public trust lately and the insurance industry must start believing in itself if it is to regain it. Laurent Matras explains why a re-evaluation of our offering is overdue

It's no surprise to see that consumer confidence in the financial services industry is at an all time low considering the scale of the corporate collapse that has been experienced within the sector.

No one really escapes unscathed. Most recently, our colleagues in the banking sector seem to have managed to undermine their security to the extent that we are all now becoming shareholders by way of government involvement. And it is probably fair to say that solid reputations built over hundreds of

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