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Clifford Chance Review: FCA apologises

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Independent inquiry leads to cut in executive's bonuses.

The Financial Conduct Authority (FCA) has apologised for mistakes made with the launch of its 2014-2015 business plan following criticisms by an independent inquiry.

The FCA response said: "The FCA board fully accept Mr Davis' criticisms and on behalf of the FCA we apologise for the mistakes that were made and the shortcomings in systems and controls which his report has revealed."

The business plan was in part to look at the fair treatment of long-standing life insurance customers and a

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