Insurers issue ash-cloud travel insurance advice

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Both insurers advised policyholders to contact their travel operators or airlines in the first instance if they were concerned about their flights being disrupted.

Ageas stated that customers with a policy start date prior to 23 May 2011, who also booked their trip prior to 23 May 2011, will be covered as per their policy terms and conditions. It added that as the ash incident is now a known event, for travel policies and trips booked on or after 23 May 2011, cover is not available in respect of

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