QBE to outsource IT in bid to improve service
The insurer said it would help accelerate a programme to improve service levels
QBE has confirmed it is outsourcing its IT function in a move it claims will help improve service levels for brokers.
The insurer has concluded the strategic review of its IT and operational requirements that was announced in July this year, following QBE’s reorganisation of its underwriting businesses in 2008.
In a statement, QBE said: “A key output will be the accelerated delivery of a business transformation programme to improve service levels to brokers, customers and underwriters, and
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