CILA: re-structure aims to improve broker accessibility

The new president of the Chartered Institute of Loss Adjusters (CILA) has created new special interest groups (SIGs) that he said will help brokers and its members communicate more effectively with the association.

Harry Roberts, who took up the presidency on 4 May, has created 14 groups, which he hopes will set standards and become the future of CILA.

He said: "The best way we can engage with members is by communicating with them what we do in our day-to-day jobs including our technical

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