Junction lands RAC deal
For the first time, Junction has integrated its own customer contact system externally so that calls can be taken by RAC's existing contact centre, rather than through Junction's in-house advisors.
Documentation fulfilment and pricing, along with other back-and middle-office processes are handled by Junction. The contract includes new business sales and renewals using Junction's systems throughout.
Saj Arshad, director of RAC membership said: "The RAC brand is recognised for its motoring expertise
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact [email protected].
You are currently unable to print this content. Please contact [email protected] to find out more.
You are currently unable to copy this content. Please contact [email protected] to find out more.
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. Printing this content is for the sole use of the Authorised User (named subscriber), as outlined in our terms and conditions - https://www.infopro-insight.com/terms-conditions/insight-subscriptions/
If you would like to purchase additional rights please email [email protected]
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. Copying this content is for the sole use of the Authorised User (named subscriber), as outlined in our terms and conditions - https://www.infopro-insight.com/terms-conditions/insight-subscriptions/
If you would like to purchase additional rights please email [email protected]
More on Insurer
Videos/Podcasts
Insurance Covid-Cast: How has staff productivity been impacted by remote working?
For the 35th episode of Post and Insurance Age’s video series we gathered together a panel of senior insurance managers to discuss how productive staff have been since Covid-19 lockdown, and whether it has changed as restrictions have eased?
Subscribe to our daily newsletter for all the latest news
Most read
- Analysis: Is the Intact takeover of RSA UK good or bad news for brokers?
- News analysis: Never the same again?
- Mint Insurance Brokers joins James Hallam's AR network
- CII says government can’t offer “zero failure” insurance regime
- Kingfisher hits Fresh sellers with allegations of deceit
- Broker Exchange: How has Covid-19 impacted the UK economy?
- Blog: Coping with a hard market