The right guy for the job

It has been a year since Zurich Financial Services officially appointed Guy Munnoch to the position of chief executive officer (CEO), general insurance, in the UK, and sitting in his office in the London Underwriting Centre, he appears relaxed and confident.

Apologising for the starkness of the office, Mr Munnoch is a man that seems to have the knack of putting people at ease. So, as CEO of a well-respected company - but one that keeps its cards very much close to its chest - how does Mr Munnoch

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