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Risk perspectives - Dealing with claims efficiently

All brokers are familiar with dealing with claims for their clients - it is part and parcel of the d...

All brokers are familiar with dealing with claims for their clients - it is part and parcel of the daily routine of working in an insurance brokerage. This means that the vast majority of claims are managed for clients in a highly efficient and prompt manner - it also means that from time to time the risks inherent in managing a claim for a client to the broker can be overlooked.

Let's look at a hypothetical example; a client of many years' standing suffers a factory fire, machinery and premises

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Biba 2026 Countdown: Pen Underwriting’s Nick Milton

With the Biba Conference 2026 kicking off a month today Nick Milton, head of sales and distribution for the UK and Europe at Pen Underwriting, looks forward to the early morning calm before the storm and gives advice on how to avoid doing 20,000 steps that result in achieving very little.

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