Top 50 2021 - State of the market

John Needham and Will Lanyon, PKF
John Needham (left) and Will Lanyon

Personal lines – the story of 2021: John Needham and Will Lanyon of accountants and business advisers PKF look at the state of the industry in 2021

Like much of the rest of the economy, the personal lines broker market has been on something of a roller-coaster ride over the past 12 months. Certain sub-sectors, such as travel, have been badly hit; home has been relatively stable; and the motor market has seen premiums decline with a knock-on impact on motor brokers and MGAs. We have also seen unprecedented levels of acquisitions in the broking sector as a whole - and the personal lines space is no different, with well-known names being

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