Lost in translation
Having read the Indian outsourcing article (PB, January 2005) with interest, I asked three of my sta...
Having read the Indian outsourcing article (PB, January 2005) with interest, I asked three of my staff to also read the article and provide me with their opinions.
These opinions contrasted markedly with those expressed in the article, especially on the claims side. It was felt that the diction from the ladies was reasonable, but it can be very difficult to understand what the men are saying and there is generally little confidence in what the majority were telling us.
In our opinion, their major
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