Message from our sponsor

Norwich Union is proud to sponsor the Professional Broking round-table discussion, which has proved valuable in gaining further insight into the results of the quarterly Sentiment Surveys.

From an insurer's perspective, building partnerships and mutually beneficial relationships with brokers is integral to our business. However, the way we think brokers perceive us and the reality can be conflicting. That is why surveys such as this are highly regarded by the industry, providing an essential source of information, and helping insurers develop and improve their offering to brokers.

Service has always been a high priority for Norwich Union and to claim the number one spot for 'best service' is encouraging. Good service provides an essential point of differentiation in a crowded market, presenting huge benefits to us, the brokers with which we work and their clients. We strive to consistently improve our offering to make the renewal process, general transactions and every interaction as efficient and easy as we can.