Q&A: Criterion managing director Helena Evans
Loss-adjusting boss Helena Evans outlines the latest trends her firm is seeing among high-net-worth customers, assesses the continued prevalence of underinsurance, and suggests how brokers can help combat fraud.
What new and emerging claims trends are you seeing among high-net-worth customers?We’re finding that some of the most significant new and emerging HNW claims trends relate to designer luxury goods, alternative accommodation and sophisticated technology:
Luxury goods
Designer luxury goods now make up a large proportion of contents at risk for HNW individuals and we’ve noticed a trend in claims to replace these designer brands with vintage pieces on the secondhand market. Individuals are searching
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